← All case studies Consumer Packaged Goods (CPG)

Real-time, explainable cost analysis: from days to minutes.

Business Problem

Leadership needed real-time, explainable insight into cost fluctuations and budget variances. Manual analysis across multiple data sources took 2–5 days, and even small variances could represent millions in financial impact.

Solution / Use Case

An AI chatbot connects directly to the company's planning and budgeting system, letting executives ask cost questions in plain language and get instant, easy-to-understand breakdowns for each product, with no spreadsheets, analysts, or technical knowledge required.

Approved Result

Analysis cycle time reduced from 2–5 days to 1–3 minutes per inquiry; tool usage increased 150% vs. pre-implementation platforms.

2–5 days → 1–3 min

Analysis cycle time per inquiry

+150%

Increase in tool usage vs. prior platforms

Technology

For this project, we combined different technologies to deliver the full solution.

Agentic AI Watsonx.AI (fine-tuned LLMs) RAG on Elasticsearch MDX Generator (Python/TM1) IBM Planning Analytics Redis SQL Server
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